Contact us at [email protected]
What kind of paper do you use for prints?
We are using eco friendly 180/m2 art paper of high quality. These beauties are museum–quality posters.
What size can I choose from?
Currently we’re offering posters in four sizes – 50x70cm, 70x100cm, 18×24-inch , 24×36-inch.
Do you offer framed posters?
Nope, not really. The shipping costs for a framed poster can be extremely high.
Who made these emojis and why they are different?
These emojis are brought to you by Emoji One. These emojis are available in vectors which means that we can print them as large as we can imagine without any quality losses. They’ll look sharp and crisp in any size, in any color. Plus, the guys behind Emoji One allow to use their emojis for any project, which is totally awesome.
How can I contact customer support?
Please write to [email protected] and we will get back to you immediately or ping us on Facebook via Messenger.
Can I order more than 1 poster?
Yes, you can order as many posters as you want. Drop us a message if you have any questions or want to customize your order.
Shipping & returns
So how much for the shipping?
Standard shipping is on us. Yes, that means it’s free 🙂
When will my poster ship?
After you place the order your map print lands in our print cue and we expect to print it within 2-4 business days. Shipping will take another 10 -15 business days depending on your location (often it is faster). Use Express Shipping to get your map within 1-3 days (select this option at checkout to ensure faster printing and delivery of your order)
Is express shipping option available?
Sure there is. You can choose express shipping at the checkout and we will calculate the shipping rate and speed based on your address. With express shipping all orders are shipped within 1-3 business days worldwide.
Can I track my package?
Yep! When your package is ready for shipping, we’ll send you tracking information to your email. It doesn’t matter if you choose basic or express shipping.
What if the product is lost during shipping?
No worries! If the poster is lost by mail service, we’ll send you a new one.
How do you package your posters?
Posters are shipped in durable kraft tube boxes with plastic end caps and are wrapped in shipping paper. Your poster is safe!
What if the poster is damaged during shipping?
Oh, snap! In times like these we do everything we can to make you happy. Just send us a photo of the damaged poster and packaging to [email protected] and we will send you a new poster.
What if I misspelled my address?
We’re sorry, but there’s nothing we can do once the order is confirmed and send out.
Do you accept international credit cards?
Sure we accept international credit cards! If the credit card is issued and contains a logo from either Visa, Mastercard, American Express or Discover you’re good to go!
What currencies are usable with emojiprinter?
You can choose between Euro, Dollar and Pound. Just select your preferred currencies with the currency switch button on the bottom of the page.
How can I redeem my voucher code?
You can redeem your voucher code at the checkout stage of our editor.
Can I pay with PayPal?
Do you even ask? 🙂 We’re selling posters online – of course, PayPal is one of the payment options!
Who pays the custom duties & taxes ?
As shipments may incur customs fees depending on the which country you live in, you are responsible for customs fees. Please check with your customs if there might be an additional cost.